Comparison · Airport pickup
Meet and greet vs curbside pickup
Curbside pickup is included with every airport transfer. A $25 inside greeting with a name sign is available at JFK, LaGuardia and Newark.
Quick answer
Curbside pickup is included with Chauffeur Service NYC: follow the chauffeur’s text to the designated car-service area. Meet and greet adds $25 at JFK, LaGuardia or Newark. Your chauffeur meets you inside with a name sign, helps with bags and walks with you to the vehicle. Both options include flight tracking.
With inside meet and greet, tell dispatch which name goes on the sign and who carries the working mobile for each reservation.
Meet and Greet
What does an airport meet and greet include?
For $25 at JFK, LaGuardia or Newark, the arriving traveler meets the chauffeur inside the public terminal arrivals area. The chauffeur carries a name sign and helps with bags on the way to the car. Book the greeting for a first-time visitor, an older parent who prefers company, or a client arriving on a flight arranged by someone else. Give us the name the rider will recognize on the sign.
| Arrival detail | Included curbside pickup | Inside meet and greet |
|---|---|---|
| First contact | Chauffeur texts the rider with the exact pickup spot | Chauffeur texts the rider and meets them inside with a name sign |
| Getting to the car | Rider follows terminal signs to the designated car-service location | Chauffeur helps with bags and accompanies the rider to that location |
| Airport wait | 60 minutes domestic, 90 international from actual landing | Same allowance and starting time |
| Suitable for | A traveler familiar with the terminal who can manage their bags | A passenger who wants a person to meet, or a group with a designated lead rider |
| Charge | Included in the transfer fare | Add $25 to the transfer at JFK, LaGuardia or Newark |
Rates
How much is JFK pickup with an inside greeting?
A JFK–Midtown Executive Sedan starts at $174.61 for curbside pickup, or $199.61 when you add the $25 greeting. Those totals apply to the published route. Taxes, fees, tolls and congestion surcharges are included. The tip is optional. Select the class and enter the actual address for the quote that applies to your trip. Child seats and other requested extras are separate.
| Chauffeur Service NYC vehicle class | Passengers / bags | Hourly rate | JFK ↔ Midtown, one way |
|---|---|---|---|
| Executive Sedan | 2 / 2 | $110 | From $174.61 |
| Executive SUV (Chevrolet Suburban) | 6 / 6 | $130 | From $202.53 |
| Cadillac Escalade ESV | 6 / 6 | $150 | From $236.49 |
| Mercedes-Benz S-Class / BMW 7 Series | 3 / 2 | $180 | From $306.30 |
| Executive Sprinter | 13 / 14 | Quote on request | Quote on request |
| Jet Sprinter | 10 / 10 | Quote on request | Quote on request |
| Mercedes-Maybach | 2 / 2 | Quote on request | Quote on request |
| Rolls-Royce | 3 / 3 | Quote on request | Quote on request |
Ordinary hourly reservations have a three-hour minimum. Quote on request: call (888) 883-8180 or request a quote online.
Consider luggage before choosing a class for a group greeting. If five visitors have five suitcases, the chauffeur can greet them together and take them in one Suburban or Escalade ESV. The Executive Sedan seats two with two bags. Four adults arriving together need an SUV even when each traveler has just a small carry-on.
Curbside
Is curbside pickup actually outside my terminal?
JFK Terminals 5 and 7 use the Howard Beach pickup lot for car services during the airport’s construction relocation. From these terminals the airport provides a free AirTrain ride to that lot. For a reserved curbside pickup, follow the signs and chauffeur’s text. With an inside greeting at Terminal 5, the chauffeur meets you inside and helps with your luggage, and the car still loads at the Howard Beach lot; the greeting isn’t available at Terminal 7 for now.
At LaGuardia Terminal B, car-service pickup is on Level 2 of the Terminal B parking garage; follow the Car Services signs and use the chauffeur’s text for your exact meeting point. At Terminal C, the car-service area is on the arrivals inner lane. At Newark, follow ground transportation signs in your arrival terminal. Keep the terminal and airline together in your travel notes. Consult the LaGuardia Terminals B and C pickup guide or the Newark terminal pickup guide for the airport on the reservation.
Waiting Time
Does meet and greet give me extra time for customs?
Both pickup options include 90 minutes from actual landing on an international arrival. The same reservation on a domestic arrival includes 60 minutes. For a 3:40 p.m. international landing, the included period lasts until 5:10 p.m. A delayed flight shifts the clock forward. Collecting bags and clearing immigration after landing use that allowance.
If baggage delivery takes longer, message the chauffeur while you are inside. Extra waiting for the four priced classes is $1.83, $2.17, $2.50 or $3.00 per minute for the Executive Sedan, Suburban, Escalade ESV or premium sedan respectively. The wait time policy applies equally to both pickup types. Give dispatch the replacement flight number if you miss a connection so it can update the reservation.
Groups
What works best if travelers arrive separately?
For 2 flights, choose one car timed to the last landing or a vehicle per flight. A shared pickup makes sense when the group wants to travel together and the first passengers can wait. The complimentary airport wait then starts with the last landing. A separate car lets an earlier arrival head to a meeting while the next traveler clears immigration.
Tell dispatch which name appears on the sign and who carries the working mobile for each reservation. If the person paying is in the office, put the passenger’s mobile in the rider field. The chauffeur sends that number the vehicle, plate, first name, phone and meeting point. Forward the written confirmation to the travel arranger so changes reach the right reservation.
Booking
How do I choose the pickup option?
Enter the airport, flight number, exact destination, passenger count and bags at Book online.
Choose curbside or add the meet and greet. For an inside greeting, supply the sign name and a rider mobile that works on arrival.
Read the written confirmation and save the dispatch number. Open the chauffeur’s text after landing and follow the current airport signage.
Questions & answers
Frequently asked questions
Can the chauffeur take me through immigration?
Our $25 greeting takes place in the public arrivals area after passengers complete immigration and customs where applicable. The chauffeur assists with the onward walk and luggage. Airline and border processing take place before that meeting.
Can I choose a greeting for an unaccompanied guest?
Yes. Book in the guest’s name, provide their mobile and tell them what to look for on the name sign. Give the hotel or host the trip reference if they are coordinating the arrival.
What if I know the airport well?
Choose included curbside and use the chauffeur’s text as you approach the car-service area. At a construction-affected terminal, follow current signs even if you took a different route on a previous visit.
Will the driver know my flight landed early?
Real-time flight tracking is included. We make reasonable efforts to accommodate an early arrival. A diversion or a rebooked itinerary needs the new flight details, which you can give to dispatch by phone or email.
Does the greeting change my return trip?
Each direction is priced separately. Add the greeting on the arrival reservation and give dispatch the hotel pickup time for the departure. A hotel pickup includes the regular 15-minute grace period.
Can my company pay for the greeting with the transfer?
Yes. Select it when booking so the written itinerary includes it. Approved corporate accounts can use monthly invoices with references by traveler, department, matter or cost center.
24/7 dispatch
Book your airport transfer
For onward travel from a different terminal, see the airports and FBOs guide. For airport transfers with either pickup option, call (888) 883-8180 or book online.