Guest rides · Bookers and riders
Book a ride for someone else
Enter the passenger’s name and mobile, pay as the booker, and the rider gets the chauffeur’s details by text. No app is needed.
Quick answer
You can book a ride for someone else with Chauffeur Service NYC by entering the passenger’s name and mobile number while you arrange payment. The passenger receives the chauffeur’s first name, number, vehicle and plate by text. Our 24/7 dispatch team accepts guest reservations online, by phone or by email. The rider needs no app.
In the online booking form, add your own contact details in the notes if you want to manage the booking, while the trip instructions go to the rider.
No Account
Can I book an airport pickup for someone who does not have an account?
A guest reservation needs one reachable phone number for the rider. Give us the traveler’s name as they will recognize it and the mobile phone they will have with them in New York. Add your own contact details in the notes if you want to manage the booking. The trip instructions go to the person looking for the car.
If you are arranging a ride for a parent arriving from overseas, find out whether their phone receives texts in the United States. Include the country code and share the written confirmation with them before the flight. If the rider will have no working mobile phone, call dispatch before booking and agree on a way for the rider and chauffeur to meet. Emailing the reservation to the person at home does little for someone standing at arrivals.
Booking Roles
What details belong to the rider, the booker and the billing contact?
The rider, booker and payer can be three different people. In a corporate booking, the passenger might be a visiting speaker, the booker an assistant and the payer the host organization. Keep each person’s name with their role. A correct cost center routes an expense, while the rider’s mobile routes the pickup instructions.
| Role | Details to provide | Why it matters |
|---|---|---|
| Rider | Name, mobile with country code, flight or pickup address, destination | Receives the chauffeur details and can respond at pickup |
| Booker | Reachable contact, date and itinerary, passenger and bag counts, requested extras | Can request itinerary changes and review the written acceptance |
| Payer | Payment choice and gratuity preference, plus PO or cost center for an account | Keeps the rider and accounts payable clear about who is covering the trip |
For executive assistants, the simplest handoff is a single message with the local pickup date, place, dispatch phone and payment arrangement. Send it to the guest outside the office calendar as well if they cannot open the invitation on their phone. Use the exact terminal or entrance from the current itinerary.
Airport Pickup
How does my guest find the car at the airport?
60 minutes of waiting is included from a domestic landing and 90 from an international landing. Give us the arriving flight number so real-time tracking moves the pickup with the actual arrival. The rider receives the exact meeting point by text. An itinerary change that puts the rider onto a different flight needs a call or email with the replacement flight number.
At JFK, LaGuardia and Newark, an optional $25 meet and greet puts the chauffeur inside the terminal with a name sign and bag assistance. It can be a good choice for someone who is unfamiliar with the airport or is carrying several items. Send the passenger a plain-language instruction such as “Look for your name after you reach the public arrivals area.” For a standard pickup, they should follow car-service signs and the chauffeur’s text.
JFK directs prebooked passengers to the ground transportation area and has Port Authority Information Centers in terminal arrivals for local assistance. A traveler who sees someone offering an unsolicited ride should call the number on the confirmation. Check the vehicle and plate against the text before getting in.
Rates
How much does it cost to send a car for a guest?
Our published one-way Executive Sedan fare between JFK and Midtown starts at $174.61. A guest booking uses the route and vehicle you select. The Midtown example covers the ride, applicable taxes, fees, tolls and congestion surcharges. You choose whether to add gratuity at checkout or after the trip. A booking for a hotel elsewhere in Manhattan should use that hotel’s exact address.
| Vehicle class | Passengers / bags | Hourly (3-hour minimum) | JFK ↔ Midtown, one way |
|---|---|---|---|
| Executive Sedan | 2 / 2 | $110/hr | From $174.61 |
| Executive SUV (Chevrolet Suburban) | 6 / 6 | $130/hr | From $202.53 |
| Cadillac Escalade ESV | 6 / 6 | $150/hr | From $236.49 |
| Mercedes-Benz S-Class / BMW 7 Series | 3 / 2 | $180/hr | From $306.30 |
| Executive Sprinter | 13 / 14 | Quote on request | Quote on request |
| Jet Sprinter | 10 / 10 | Quote on request | Quote on request |
| Mercedes-Maybach | 2 / 2 | Quote on request | Quote on request |
| Rolls-Royce | 3 / 3 | Quote on request | Quote on request |
Quote on request: call (888) 883-8180 or request a quote online.
For two visitors with two ordinary bags, either sedan class fits the published capacity. Four adults arriving together need at least an SUV. Ask each traveler about luggage before sending the invitation. A guest bringing a golf bag or folded stroller can change the space required even when the passenger count stays the same.
Payment
Can I pay so my guest never needs to handle the fare?
One major card or an approved corporate billing arrangement covers the reservation. Cash is not accepted. Choose the gratuity option you want and tell the passenger if it has already been taken care of. If the rider requests an extra stop or the trip uses billable waiting, agreed extras follow the card-on-file permission accepted at checkout, and an emailed receipt records the charge.
For recurring guests, a corporate account supports monthly invoicing, Net 15 terms, multiple passengers, cost centers and purchase orders. Put the same company reference in the notes of the outbound and return reservations if both belong to one engagement. If the traveler changes hotels between those dates, give dispatch the new return pickup address.
Booking
How do I reserve a guest ride?
Get the rider’s name, working mobile, exact destination, arrival date, flight and bag count. For a family, count every child and give the age, height, weight and requested seat setup.
Enter the trip at book online or call (888) 883-8180. Choose the class, extras and payment. For two people on different flights, decide between a shared car timed to the last landing and a car per flight.
Check the acceptance email or booking confirmation. Forward the relevant itinerary to the passenger and give them the dispatch number. On travel day, keep the rider’s phone available for the assigned chauffeur.
Questions & answers
Frequently asked questions
Can I book for a colleague while I am in another country?
Yes. Use the local date and time at the pickup location. A late-night flight leaving the previous evening can arrive in New York the following calendar day. Double-check the arriving flight on the written confirmation and the contact number against the traveler’s phone.
Can I reserve both directions for my parents?
Yes. Each direction has its own price and pickup instructions. Use the flight number for their arrival and the exact address where they will be staying for the departure. Include both directions when requesting child seats or a larger vehicle.
What if the guest’s flight is diverted or rebooked?
Send the new flight details to dispatch by phone or email. We update the pickup. The flight delay policy explains how tracking and the airport wait work when the original flight is simply running late.
How do I change the guest’s destination?
Call or email with the trip date, rider name and new address. Changes close to pickup may count as cancellation and a new booking. If the rider has already landed, make sure they also know where the car is going.
Can I schedule a regular pickup outside an office?
Yes. A regular pickup has a 15-minute grace period from the scheduled time. Give the guest the building’s main entrance and use the exact spot from the chauffeur’s text. For multiple meetings, compare corporate transportation NYC with a single transfer.
What if the guest needs the receipt for an expense report?
A receipt is available for every ride and copies can be requested by email. Give the trip date and relevant reservation details. An account booker can also put the correct billing reference in the notes of the original reservation.
24/7 dispatch
Send a car for your guest
To send a car for a guest, call Chauffeur Service NYC at (888) 883-8180 or book online. For a same-day request, call dispatch with the rider’s actual itinerary.